Question 1

I have an idea for a puzzle or toy - can you make it?

Accepted Answer

Sure! I'd be delighted to hear about your idea. I can do custom orders upon request.  Your product design could even end up being a regular featured item. :)

Question 2

Do you ship internationally?

Accepted Answer

Please message me about overseas (aka non New Zealand) shipping options.

Question 3

Are the paints and dyes safe for young chidren?

Accepted Answer

Yes. All products are sealed with a food safe polycrylic finish.

Question 4

Can the birds be hung outside?

Accepted Answer

All of my products are best displayed inside, as the paint is not rated to withstand the elements. If you really really want your bird to be outside, I'd suggest spraying it with an exterior-grade clear coat finish.

Question 5

My bird isn't flying properly, what am I doing wrong?

Accepted Answer

Sometimes the birds can be a little temperamental. Here's some things to check:
Make sure your bird's wings are parallel to the floor. This should also mean the hanging stick is parallel to the floor too. Even small adjustments can make a difference; it's all about the right balance. 
Check the gap between the wings and the body. There should be a 2-3 mm of gap on each side where the strings connect it. 
Check that the fishing line strings are properly installed: the string should run through the holes and go under the wing (there should be no fishing line across the top of the wing). Make sure it's not caught on a wing tip somewhere. 
Are the wings facing the right way? You may laugh, but it's happened before!
When you pull the cord, pull hard enough to make the wings go as far up as the fishing line will let them, but no so hard that you yank the bird and make it wobble. 
Hope this helps.

FAQ

Frequently asked questions

I have an idea for a puzzle or toy - can you make it?

Do you ship internationally?

Are the paints and dyes safe for young chidren?

Can the birds be hung outside?

My bird isn't flying properly, what am I doing wrong?